When Schultz, Et Al

question 74

Multiple Choice

When Schultz, et al. (2007) provided descriptive normative information on homeowners' energy bills, they found a ""boomerang effect."" This effect was alleviated in a subsequent study by including additional feedback in the form of

• A)information about the ecological benefits of energy conservation.
• B)social approval.
• C)social disapproval.
• D)information about the financial benefits of energy conservation,

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Definitions:

Disclosure

The action of revealing or providing access to previously unknown or concealed information.

Consumer Protection

Laws and regulations designed to ensure the rights of consumers as well as fair trade, competition and accurate information in the marketplace.

Stop-Payment Order

A request made to a bank by an account holder not to pay a check or payment that has been issued but not yet cashed or withdrawn.

Valid

Legally binding and enforceable, meeting all necessary legal formalities and requirements.