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A Customer Complains That Their Touch Screen Is Working but the Response

question 14

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A customer complains that their touch screen is working but the response is inaccurate. Which common resolution should be performed to help troubleshoot the problem?


Definitions:

Technician

A professional skilled in the practical application of science and technology in a particular domain, often related to systems maintenance, repairs, and installations.

Virtual Memory

A functionality within an operating system that leverages both hardware and software components to manage instances when the physical memory is insufficient, by momentarily moving information from the random access memory (RAM) to a disk storage system.

Control Panel

A component of the operating system that allows users to modify system settings and control hardware features.

System

A group of interacting or interrelated elements that function as a complex whole, often used in the context of computing to refer to software, hardware, and peripherals working together.

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