A Customer Complains That a Recently Purchased App from an Official

question 24

Multiple Choice

A customer complains that a recently purchased app from an official app store is not loading upon installation. Which action could help troubleshoot the problem?

• A)Advise the customer to file a warranty claim
• B)Uninstall/Re-install the app
• C)Run the phone antivirus
• D)Update the phone OS

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Definitions:

Brain Damage

Injury to the brain that impairs its functions, possibly resulting from trauma, lack of oxygen, infections, or other causes.

Trial Balance

A bookkeeping worksheet in which the balances of all ledgers are compiled into debit and credit columns to ensure their equality.

Accounts Balances

The total amounts present in financial accounts, reflecting credits minus debits at a specific point in time.

Trial Balance

A worksheet for accounting purposes that gathers all ledger account balances into credit and debit columns to confirm that a company's financial records are mathematically precise.