You Are a Technician and a Network User Calls Up

question 102

Multiple Choice

You are a technician and a network user calls up complaining that he is not able to access the network resources. What is the first thing that you should do?

• A)Check for a link light on the network adapter
• B)Check the TCP/IP settings on the computer
• C)Check the network cable
• D)Check the switch

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Definitions:

Specific Feedback

Precise and detailed information provided, typically aimed at improving task performance or behavior.

Expectancy Model

A theory that explains the process that individuals go through to make choices, based on the belief that effort leads to performance and performance leads to rewards.

Effort

The use of physical or mental energy to accomplish a task or objective.

Satisfaction

A measure of how well expectations and desires are met, often related to happiness, contentment, or fulfillment in various aspects of life or work.