Which of the Following Abilities Is the Most Important for a Technician

question 164

Multiple Choice

Which of the following abilities is the most important for a technician involved in customer service?

• A)The ability to quickly fix any technical problem and correctly document the solution
• B)The ability to solve any technical problem
• C)The ability to maintain complete and concise logs
• D)The ability to listen and communicate effectively with the user

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Definitions:

Taxable Income

The portion of income, subject to taxes, calculated by deducting allowable deductions from gross income.

Charge and Discharge Statement

A financial report detailing the charges (debts or obligations) and discharges (payments or settlements) within a specific period.

Remainderman

An individual who inherits or is entitled to inherit property upon the expiration of a life estate.

Estate Accounting

The process of preparing and managing the financial records of an individual's estate following their death, including the calculation of assets, liabilities, and distribution to heirs.