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Jill Is Trying to Install an Antivirus on Her Computer

question 27

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Jill is trying to install an antivirus on her computer. In spite of repeated attempts she is not able to install the antivirus software. What could be the most likely problem?


Definitions:

Levels of Processing Model

A theory that suggests memory retention is directly related to the depth of mental processing, with deeper levels of analysis leading to more meaningful connections and better recall.

Elaborative Rehearsal

A memory technique that involves thinking about the meaning of the term to be remembered, as opposed to simply repeating the term to oneself.

Maintenance Rehearsal

A cognitive strategy for keeping information active in short-term memory by repetitively verbalizing or thinking about the information.

Elaborative Rehearsal

A memory technique that involves thinking about the meaning of the information and making connections to other information in memory.

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