David Has Called a Support Technician to Repair a Failed

question 72

Multiple Choice

David has called a support technician to repair a failed system. David is anxious about whether the data is safe and expresses his concern several times. What should the technician do?

• A)Just keep quiet and go ahead with his work.
• B)Cheer him up with jokes.
• C)Ask him to leave the computer room.
• D)Tell him that he has resolved such failures before and that his data will be safe.

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Definitions:

Work in Process Inventory

Inventory that includes all partially completed goods and materials that are in the process of being manufactured.

Manufacturing Costs

Expenses directly related to the creation of goods, including raw materials, labor, and overhead costs involved in production.

Cost of Goods Manufactured

The total production cost of the goods that were completed during a specific accounting period, including labor, materials, and overhead.

Continuous Improvement

An ongoing effort to improve products, services, or processes by making incremental improvements over time or significant improvements at once.