A User Calls the Help Center Complaining That Her Laptop

question 15

Multiple Choice

A user calls the help center complaining that her laptop keyboard is malfunctioning, outputting numbers rather than letters for certain keys. What is the most likely problem?

• A)The laptop's keyboard is internally damaged and needs to be replaced.
• B)The laptop's inverter board is damaged and needs to be replaced.
• C)The user has accidentally pressed the Num Lk key.
• D)The user has accidentally pressed the Fn key.

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Definitions:

Adolescence

A developmental stage that marks the transition from childhood to adulthood, characterized by significant physical, psychological, and social changes.

Life Cycle

The series of stages through which an organism passes from birth through maturity, reproduction, and eventually death.

Socialization

The process through which individuals learn and internalize the values, beliefs, and norms of their culture, acquiring a sense of self and society.

Consequences

Results or outcomes of actions, often highlighted in the context of cause and effect relationships.