Jack Is a Network Technician Troubleshooting a Network Issue

question 76

Multiple Choice

Jack is a network technician troubleshooting a network issue. Which of the following troubleshooting steps should he take first to resolve this issue?

• A)Record the solution in the appropriate logs for future use.
• B)Ask the user who reported the issue what past documentation they have.
• C)Record what steps should be taken to resolve the issue.
• D)Ask the user who reported the issue to explain the symptoms in detail.

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Definitions:

Head of State

The official representative of a country in diplomatic matters, who may also have executive or ceremonial duties, depending on the country's system of government.

Treaties

Formal agreements between countries that are legally binding and govern international relations.

Legally Binding

An agreement or contract that is enforceable by law, where failure to comply can result in legal consequences.

Ratification

The process by which a constitutional amendment or other legal instrument is officially validated by signatory states or parties.