A User Is Complaining of a Problem with Their Computer

question 50

Multiple Choice

A user is complaining of a problem with their computer that shows a blue error screen. The display turns blue and diagnostic information is shown. What is the first step for troubleshooting this problem?

• A)Document the error description, technical information, and any filenames for additional online research.
• B)Reboot the computer and revert to an earlier system configuration from a restore point.
• C)Turn off the computer and reseat all adapter cards and cables.
• D)Restart the computer and run the computer manufacturer's hardware diagnostics.

---

Definitions:

Economic Adjustments

Modifications in market behavior or policies aimed at correcting imbalances and achieving economic stability or growth.

Economic Profits

The financial gain achieved when the revenue from business activities exceeds the costs, expenses, and taxes needed to sustain the activity, including opportunity costs.

Purely Competitive Industries

Markets characterized by many buyers and sellers, homogeneous products, and free entry and exit, leading to price-taking behavior.

Cut-Throat Competition

Intense competition where competitors use aggressive tactics to undercut each other’s prices and gain market share.