The Shipping Department Calls and Says Their Computer Has Locked

question 57

Multiple Choice

The shipping department calls and says their computer has locked up. For a quick test to see if the entire computer is locked or just a program, what do you advise the caller to do? Choose all that apply.

• A)Use the Enter key to see if there are any changes to the screen.
• B)Hit F4.
• C)Move the mouse to see if the cursor moves as well.
• D)Press the Alt button once and use the up arrow key a few times (see if the cursor moves).

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Definitions:

Procedural Justice

The fairness and transparency of the processes that lead to outcomes or decisions, impacting the perceived legitimacy and acceptance of those decisions.

Employment at Will

Employment principle that if there is no specific employment contract saying otherwise, the employer or employee may end an employment relationship at any time, regardless of cause.

Involuntary Turnover

The process where employees leave a company due to reasons outside their control, such as layoffs or terminations by the employer.

Workplace Violence

Any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site.