You Are Trying to Troubleshoot a Monitor That Has a Dead

question 30

Multiple Choice

You are trying to troubleshoot a monitor that has a dead screen. The brightness and contrast controls are turned up and you now want to check if the monitor display is working. What should you do?

• A)Clean the screen with a dry cloth.
• B)Switch ON the computer and feel the static on the screen.
• C)Clean the screen with a wet cloth.
• D)Switch OFF and then switch ON the monitor.

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Definitions:

Customer Complaints

Feedback from customers expressing dissatisfaction with a product or service, often seen as an opportunity for improvement by businesses.

Syndicated Data Services

Companies that collect and sell data, often gathered from multiple sources, to clients for market research and analysis.

Quality-oriented Process

An approach focusing on maintaining high standards in production or service delivery to satisfy customer needs.

Perishable Services

Services that cannot be stored for future use and must be consumed at the time of production, like live entertainment or airline flights.