Sally Uses a Lot of Friendly Gestures When She Speaks

question 38

Multiple Choice

Sally uses a lot of friendly gestures when she speaks. Why should she be careful with foreign customers?

• A)Non-verbal gestures vary across cultures, some innocent gestures in the US are offensive in other cultures.
• B)Non-verbal communication is frowned upon in sales meetings.
• C)Non-verbal communication is the same across cultures.
• D)None of the above.

---

Definitions:

Bank Statement

A record of an account sent to the account holder, usually on a monthly basis, showing the beginning balance, all deposits made, all checks drawn, all bank service charges and interest earned, and the closing balance.

Check Register

A record, often part of a checkbook, that allows individuals to track checks written, deposits made, and current balances.

ATM

An Automated Teller Machine, a banking terminal that allows customers to perform financial transactions, such as cash withdrawals and deposits, without the need for a human cashier.

Debit

To deduct, to charge; a charge added to existing balance.