Sales _____________ Is a Customer-Oriented Approach That Uses Truthful, Non-Manipulative

question 64

Multiple Choice

Sales _____________ is a customer-oriented approach that uses truthful, non-manipulative tactics to satisfy the long-term needs of both the customer and the selling firm.

• A) Dialogue
• B) Pitching
• C) Communication
• D) Professionalism
• E) Engagement

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Definitions:

Personality

The combination of characteristics or qualities that form an individual's distinctive character and influence behaviors, thoughts, and emotions.

Personological Approach

A psychological framework focusing on the study of an individual's personality as a whole, considering the complex interplay of traits, behaviors, and motivational factors.

Personality

The unique combination of emotional, attitudinal, and behavioral response patterns of an individual.

Big Five Factors

A model describing human personality through five broad dimensions: openness, conscientiousness, extraversion, agreeableness, and neuroticism.