When Attempting to Understand the Objection the Buyer Is Trying

question 41

Multiple Choice

When attempting to understand the objection the buyer is trying to express, the salesperson should:

• A) Avoid making assumptions about what the buyer is going to say.
• B) Engage in active listening.
• C) Confirm his/her understanding of the objection with the buyer.
• D) All of the above
• E) None of the above

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Definitions:

Thermocouple Inputs

Inputs that receive signals from thermocouples, which are temperature-measuring devices consisting of two dissimilar metals joined together, generating a voltage related to temperature.

Electrical Noise

Undesired noise overlaid on a meaningful signal, making its informational content difficult to discern.

Analog Input Or Output

Refers to signals or data that represent a continuous range of values, as opposed to digital signals' discrete, on/off states.

Continuously

describes an action or process that occurs in an unbroken, uninterrupted manner over a period of time.