Which of the Following Factors Most Affects the Contributions Made

question 21

Multiple Choice

Which of the following factors most affects the contributions made by salespeople to their employers?

• A) knowledge of the competition
• B) direct contact with customers
• C) coordination with customer service
• D) technical knowledge

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Definitions:

Physical

Pertaining to or involving the body as opposed to the mind or spirit, or relating to things that can be seen or touched.

Clicks-and-mortar

A business model that combines both online (clicks) and offline (mortar) presences for improved customer experience.

Brick-and-mortar

Refers to businesses that have physical stores as opposed to or in addition to an online presence.

Brick-and-mortar

Refers to physical stores or businesses that have a tangible presence in the form of a building where customers can visit.