What Does the Extensive Direct Contact That Salespeople Have with Existing

question 99

Multiple Choice

What does the extensive direct contact that salespeople have with existing and prospective customers lead many companies to do?

• A) rely more on call centre information
• B) treat salespeople as key sources of market information and feedback
• C) recruit and hire only those people who have extensive retail experience
• D) hire outside companies to perform marketing research

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Definitions:

Business Visitor

An individual visiting a business site for purposes related to their own or the business's interests, given a certain degree of protection under the law.

Public Lecture

An educational talk given to a general audience on a specific subject, usually free and open to the public.

Delivery Persons

Individuals or workers responsible for the transportation and delivery of goods or documents to a specific location or recipient.

Negligent Infliction

A tort action for causing harm to another by failing to use reasonable care, resulting in psychological or physical injury.