Most Customers Expect Salespeople to Be Knowledgeable About the Products

question 43

True/False

Most customers expect salespeople to be knowledgeable about the products they are selling.

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Definitions:

Create Value

The process of enhancing a product or service's worth by improving its appeal to customers, thereby increasing its market value or consumer demand.

Demand Curve

Shows how many units of a product or service consumers will demand during a specific period at different prices.

Prestige Products

Goods that are considered luxury items and signify a status symbol to consumers.

Higher Prices

Charging more for goods or services, often due to increased demand, higher costs of production, or added value.