According to the Textbook, Which of the Following Has Been

question 117

Multiple Choice

According to the textbook, which of the following has been found to be positively associated with a salesperson's effective use of good listening skills?

• A) good questioning skills
• B) levels of customer trust
• C) good verbal skills
• D) high levels of empathy

Recognize the multifaceted functions of burial rites within societies.

Understand the concept and practical implications of preneed funeral arrangements, including prearranging and prefunding.

Gain knowledge about the historical development and practices of funeral services in the United States.

Recognize the educational and licensing requirements for funeral directors and embalmers in the United States.

---

Definitions:

Symbolic Function

Piaget’s term for ability to use mental representations (words, numbers, or images) to which a child has attached meaning.

Pretend Play

A form of play among children where they use their imagination to create scenarios, roles, and activities.

Object Permanence

Piaget’s term for the understanding that a person or object still exists when out of sight.

Centration

In Piaget’s theory, the tendency of preoperational children to focus on one aspect of a situation and neglect others.