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In the SPIN questioning model, the purpose of asking implication questions is to get the customer thinking about the consequences of not solving the identified problem.
Extrinsic Values
Values that are motivated by external rewards such as money, praise, or awards, rather than intrinsic satisfaction.
Generation X
The demographic cohort following the baby boomers, typically identified as those born from the early-to-mid 1960s to the early 1980s.
Extrinsic Reward
A reward from an external source, often tangible, such as money, grades, or tokens, provided to motivate behavior.
Competencies
The combination of skills, knowledge, and behaviors that are needed to perform a role or task effectively.
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