Examlex
Which of the following is being used by a salesperson making the statement, "One of my customers in another region who operates a similar manufacturing process to yours purchased this equipment last year and it significantly improved his output quality and reduced the amount of waste material produced"?
Warranty
A guarantee given to the purchaser by a manufacturer or dealer, promising to repair or replace the product within a certain period if necessary.
Claim Policies
Guidelines and procedures established by companies for handling customer claims regarding product or service issues.
Supplier Development
The process of working with suppliers to improve their performance and capabilities in order to meet the buying firm's supply chain requirements.
Organizational Buyers
Businesses or entities that purchase products or services for use in the production of other goods and services, for resale, or for operational purposes.
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