Which Type of Sales Resistance Do Salespeople Face Most Often

question 55

Multiple Choice

Which type of sales resistance do salespeople face most often?

• A) quality concerns
• B) price concerns
• C) trust concerns
• D) performance concerns

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Definitions:

Universal Process Approach

A methodology applied in business and management that emphasizes the use of standardized processes across all operations and regions to achieve efficiency and quality.

Word of Mouth

The passing of information from person to person through oral communication, which can have a significant impact on perceptions and behavior.

Trial and Error

A problem-solving method involving repeated, varied attempts which are continued until success, or until the agent stops trying.

Centralization Principle

A management approach where decision-making authority is concentrated in the higher levels of an organization.