Briefly Discuss the Pros and Cons of Audiences and the Public

question 51

Essay

Briefly discuss the pros and cons of audiences and the public becoming more active in media production.

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Definitions:

External Failure Cost

Expenses related to product or service failures detected by the customer, including returns, repairs, and warranty claims.

Quality Cost Report

A detailed breakdown of all costs related to ensuring the quality of products, including prevention, appraisal, and failure costs.

Customer Returns

Merchandise that has been sold and later returned by the customer.

External Failure Cost

Expenses associated with defects that are found by the customer after the product has been delivered, including returns, repairs, and warranty claims.