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Internal moderation . . .
Customer Relationships
The interactions and engagements a business has with its customers, focusing on improving satisfaction, loyalty, and long-term value.
Social Computing
The area of computational systems that enable and support social behavior and interactions among users.
Traditional Focus Groups
A qualitative research method where a small group of people discuss their perceptions, opinions, beliefs, and attitudes towards a product, service, concept, advertisement, idea, or packaging.
Cheaper Results
Obtaining outcomes or final products at a reduced cost, often through efficient processes, negotiation, or alternative solutions.
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