The Nurse Manager Determines That Communication Style Is Contributing to Problems

question 21

Multiple Choice

The nurse manager determines that communication style is contributing to problems with delegation on her unit. What tool is used to teach principles of communication, leadership, situation monitoring, and mutual support?

• A) American Nurses Association (ANA)
• B) Agency for Healthcare Quality and Research (AHRQ)
• C) Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS)
• D) Institute for Healthcare Improvement (IHI)

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Definitions:

Capital Goods

Long-lasting goods acquired by firms for producing goods and services, including machinery, buildings, and equipment.

Market System

An economic system where the allocation of resources and the distribution of goods and services are determined by supply and demand in a free market.

Government Prescribes

Refers to regulations or directives made by a government to influence or control certain activities.