Organizational Change Is Associated with Both Direct and Indirect Costs

question 18

Multiple Choice

Organizational change is associated with both direct and indirect costs for which leaders must be prepared. Which of the following are examples of indirect costs associated with conflict? (Select all that apply.)

• A) Loss of team morale
• B) Disrupted communication
• C) Disability or stress claims
• D) Decreased management productivity related to time spent resolving conflict
• E) Loss of motivation for achieving team goals

---

Definitions:

Glossy Paper

A type of paper with a smooth, shiny surface commonly used for printing high-quality photographs or literature.

Reliability

the degree to which the results of a measurement, calculation, or specification can be depended on to be accurate.

Paired Bar Graphs

Graphs that use bars to compare two sets of data side by side.

Correlation

A statistical measure that indicates the extent to which two or more variables fluctuate together.