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Identify the "Five Is of Customer Service" at Diamond Toys.
Contractual Agreement
A legally binding agreement between two or more parties, outlining obligations and rights.
Strategic Financial
Refers to financial decisions, planning, and activities that are aimed at achieving a company's strategic objectives.
Joint Venture Operation
A business arrangement where two or more parties agree to pool their resources for the purpose of accomplishing a specific task.
Equity Method
An accounting method for recording investments in which the investment is initially recorded at cost and subsequently adjusted for the investor's share of the investee's net profits or losses.
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