The Risk Manager Wants to Illustrate the Causes That Have

question 15

Multiple Choice

The risk manager wants to illustrate the causes that have been leading to an increase in patient misidentification. The most appropriate tool to use is a:

• A) pareto chart.
• B) control chart.
• C) fishbone diagram.
• D) detailed flowchart.

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Definitions:

Cycle Times

The total time from the beginning to the end of a process, including both processing and waiting times, aiming to measure efficiency.

Task Times

The amount of time required to complete a specific task or operation, often used in scheduling and workflow planning.

Output Rate

The speed at which products are produced or services are delivered by a company or a production process.