During a Phone Conversation, You Are Able to Infer Something

question 2

Multiple Choice

During a phone conversation, you are able to infer something about the speaker's mood and personality by listening to his or her vocal cues. That fact illustrates which of the following claims about nonverbal communication?

• A) Nonverbal communication is usually believed over verbal communication.
• B) Nonverbal communication is present in most forms of interpersonal communication.
• C) Nonverbal communication conveys more meaning than verbal communication.
• D) Nonverbal communication metacommunicates.

---

Definitions:

Form Message

A standardized or pre-written message used for common communication needs within organizations or in customer service settings.

Favor Requests

Appeals or pleas for assistance, support, or a particular action from someone.

Routine Messages

Common, everyday communications that convey standard information, instructions, or updates, often following a familiar format.

Inductively Written

A type of writing that begins with specific observations or data points and proceeds to a general conclusion or principle.