Which of the Following Is Not Considered a Key to Successful

question 8

Multiple Choice

Which of the following is not considered a key to successful benchmarking?

• A) Clearly identify critical activities that will improve quality or service or reduce cost.
• B) Properly prepare and benchmark only one activity at a time.
• C) Provide adequate resources--financial and personnel.
• D) Make sure that you clearly understand the processes of your benchmarking partner company first.
• E) Verify that your benchmarking partner company is the best in its class.

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Definitions:

Four Ds

Key criteria in psychology: deviance, distress, dysfunction, and danger, used to help define abnormal behavior.

Abnormality

A deviation from the normal or typical form, function, or behavior.

Dread

A profound fear or apprehension about a possible situation or event.

Community Mental Health

A model of mental health care focusing on delivering behavioral health services within community settings to improve accessibility.