As Product Agents, Salespeople Help to Create, Communicate, Deliver and Continually

question 2

True/False

As product agents, salespeople help to create, communicate, deliver and continually increase customer value.

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Definitions:

Dispositional Characteristics

Traits or aspects of an individual's personality that are inherent and influence behavior in various situations.

Conscientiousness

A personality trait characterized by thoroughness, diligence, and reliability; an important aspect influencing job performance and personal success.

Big Five

A personality model describing five major dimensions of human personality: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Concurrent Validity

The extent to which test scores (or other predictor information) match criterion obtained at about the same time from current employees