Emotional Skills Training, or "Sensitivity Training" as It Is Sometimes

question 42

Essay

Emotional skills training, or "sensitivity training" as it is sometimes called, helps people recognize, understand, and manage emotions in complex social environments like the workplace or the military. Imagine that you are asked to give one of these presentations to your coworkers. Create a short summary of how you would approach this topic and what you would include in your presentation. Using skills you've learned in this chapter, suggest at least two techniques each for helping people recognize, understand, and effectively manage their emotions in the workplace.

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Definitions:

Child-Care

Services and support for the care of children, especially those provided during the working day, facilitating parents or guardians to undertake employment or other activities.

Elder-Care

Services and support provided to the elderly population to meet their medical, social, and personal needs, often including healthcare, housing, and daily life assistance.

Pay Compression

Occurs when individuals with substantially different levels of experience, performance abilities, or both are paid wages or salaries that are relatively equal.

Market Rate

The prevailing price range for goods or services in a specific market at a given time.