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Some companies use a "balanced scorecard" to judge managers' performance. The balanced scorecard includes financial measures as well as measures of customer satisfaction, productivity, and company training and innovation efforts. The use of a balanced scorecard can be seen as
Eugen Bleuler
A Swiss psychiatrist best known for coining the term "schizophrenia" and for his contributions to understanding mental illness.
Psychic Functions
The complex processes of the mind responsible for thoughts, feelings, and behaviors, including perception, cognition, emotion, and motivation.
Schizophrenia
A serious mental disorder characterized by disruptions in thought processes, perceptions, emotional responsiveness, and social interactions.
Splitting
A defense mechanism often associated with borderline personality disorder, involving an inability to integrate positive and negative aspects of oneself or others into a cohesive whole.
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