Perform a Pareto Analysis on the Following Information from the Three

question 63

Short Answer

Perform a Pareto analysis on the following information from the Three Points Hotel, Quebec Golf Resort:


$$\begin{array} { | l | c | } \hline \text { Reason for Unsatisfying Stay at } & \\\hline \text { Hotel } & \text { Frequency } \\\hline \text { Unfriendly staff } & 2 \\\hline \text { Room not clean } & 6 \\\hline \text { Room not ready at check-in } & 3 \\\hline \text { No golf carts available } & 33 \\\hline \text { No blanket for pull-out sofa } & 3 \\\hline \text { TV not working } & 4 \\\hline \text { Breakfast of poor quality } & 16 \\\hline \text { Internet too slow or not working } & 23 \\\hline \text { Took too long to register } & 7 \\\hline \text { Bill incorrect } & 3 \\\hline \text { Total } & 100 \\\hline\end{array}$$

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Definitions:

Competitive Markets

Markets characterized by numerous buyers and sellers, where competition drives innovation, quality, and fair pricing.

Pure Competition

A market structure characterized by a large number of buyers and sellers where no single entity has the power to influence market prices significantly.

Monopolistic Competition

A market structure characterized by many firms selling products that are similar but not identical, allowing for some degree of market power and product differentiation.

Diffusion of Innovation

The process by which a new idea, product, or behavior spreads through a population or social system over time.