Studies Have Shown That Tangibility and Responsiveness Are the Two

question 97

True/False

Studies have shown that tangibility and responsiveness are the two most valued service quality attributes.

Understand the steps involved in the ethical decision-making process.

Learn the impact of globalization and global marketing strategies on businesses.

Grasp the concept of supply chain management and its significance.

Understand the marketing concept and the importance of satisfying customer needs.

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Definitions:

Restraint

A measure or condition that keeps someone or something under control or within limits.

Genuineness

The quality of being open, honest, and sincere in one's interactions with others.

Self-editing

The process of reviewing and revising one's own written work or content to improve clarity, quality, and effectiveness before presenting it to others.

Carol Dweck

A psychologist known for her work on the mindset psychological trait, particularly the distinction between fixed and growth mindsets.