The Operations Manager of the University Cafeteria Has Noticed That

question 100

Multiple Choice

The operations manager of the university cafeteria has noticed that about 65 percent of the mistakes made occur during the last 2 hours of employees' shifts, 20 percent occur during the midday time slot, 10 percent occur during the morning time slot, and 5 percent of the errors occur during the other time periods of the day. Which SPC tool would the manager most likely obtain this information from?

• A) a Pareto chart
• B) an Ishikawa diagram
• C) a run chart
• D) a flowchart

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Definitions:

Disseminate Information

To disseminate information means to distribute or spread information widely among a target audience or through specific channels.

Employment-At-Will Doctrine

A legal principle stating that an employment relationship can be terminated by either the employer or employee for any reason not prohibited by law.

Wrongful Termination

The illegal or unauthorized firing of an employee in violation of federal, state laws, or contractual terms, leading to possible legal action against the employer.

Union Activity

Actions and initiatives taken by labor unions, including negotiations with employers, organizing workers, and advocating for workers' rights.