After Numerous Complaints, the Operations Manager at the Production Line

question 45

Multiple Choice

After numerous complaints, the operations manager at the production line says it's not sufficient for the process to be within the control limits but it should be much closer to the sample mean. The operations manager is practicing which quality control technique?

• A) Six Sigma
• B) ISO 14000
• C) brainstorming
• D) cause-and-effect analysis

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Definitions:

Intrinsic motivation

The drive to engage in an activity for its own sake, rather than for some external reward or pressure.

Parental expectations

The beliefs or hopes parents have regarding their children's behavior, achievement, attitudes, and the values they should adopt.

Academic stress

The feeling of tension and anxiety related to academic challenges and expectations.

Biofeedback markers

Physiological indicators, such as heart rate and muscle tension, monitored during biofeedback therapy to help individuals control bodily processes.