Utilization in Services Is Usually High Because of Variability in Customer

question 39

True/False

Utilization in services is usually high because of variability in customer arrivals.

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Definitions:

Value-based Management

A management approach that ensures corporations are managed in a way that maximizes shareholder value.

Highly Successful Companies

Organizations that consistently outperform their competitors and achieve higher than average results in revenue, innovation, customer satisfaction, and market share.

Core Values

Fundamental beliefs or guiding principles that dictate behavior and can help people understand the difference between right and wrong within an organization.

Performance Excellence

Achieving outstanding levels of performance that meet or exceed an organization's goals and stakeholders' expectations, through continuous improvement practices and quality management.