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A Computer Glitch (Of All Things) Was Discovered at the Baruch

question 37

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A computer glitch (of all things) was discovered at The Baruch Academic Computing Center, and it was determined that only 1,150 students were actually served. If the design capacity of the system is 1,800 students per semester and the highest number of students who can actually go to their orientation session is 1,200, what is the utilization and efficiency of the system?


Definitions:

Critical Incident Diaries

Record actual examples of positive and negative work behaviors and results.

Behaviorally Anchored Rating Scales

A method of evaluating performance based on specific behaviors that are tied to numerical ratings.

Comparative Performance Appraisal

An evaluation method where an individual's performance is directly compared to that of their peers to identify relative strengths and weaknesses.

Graphic Rating Scale

A method used in evaluations, consisting of a line or scale on which respondents indicate their opinions or performance levels.

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