A Firm's Process Design Can Be Product or Process Oriented

question 76

True/False

A firm's process design can be product or process oriented.

---

Definitions:

Sick Role

A patterned social role that defines the behaviour that is appropriate for and expected of those who are sick.

Expectations

Anticipations or beliefs about what should happen in the future, often based on norms, experience, or projections.

Disengagement Theory

The assertion that successful aging requires the gradual withdrawal from social activity.

Activity Theory

The belief that people should remain engaged and active for as long as possible.