Examlex
The customer is usually an important participant in the design and the delivery of services.
Outcomes
The results or consequences of actions, often used in the context of evaluating the effectiveness of interventions or strategies.
Success
Generally refers to the achievement of a set goal, target, or objective.
SMART Framework
The SMART Framework is a set of criteria used for setting clear, achievable goals, ensuring they are Specific, Measurable, Achievable, Relevant, and Time-bound.
Objectives
Specific, measurable goals that are established to guide the progress and outcomes of projects, strategies, or operations.
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