Airline Check-In Kiosks Are an Automated Example of a Service

question 64

Multiple Choice

Airline check-in kiosks are an automated example of a service design that

• A) reduces customer interaction
• B) reduces standardization
• C) exemplifies green design
• D) modularizes the service

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Definitions:

Identity Theft

The fraudulent acquisition and use of a person's private identifying information, usually for financial gain.

Foreign Bank Account

A bank account located in a country outside of the account holder's country of residence, often used for savings, investments, or international business transactions.

Jurisdiction

The official power to make legal decisions and judgments, often within a specified area or over certain types of cases.

Cyber Crime

A crime that occurs online, in the virtual community of the Internet, as opposed to the physical world.