If Demand Increases Suddenly, Then Management Can

question 77

Multiple Choice

If demand increases suddenly, then management can

• A) reduce the variety of products and services offered
• B) offer customers incentives to wait
• C) rotate employees in the stressful, customer-interface positions
• D) all of the above

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Definitions:

Biological Influences

Factors related to genetics, anatomy, and physiology that affect human behavior and characteristics.

Social Cognition

Refers to the processes involved in understanding, interpreting, and responding to the social world.

Economic Behavior

The study of how individuals, businesses, and governments make decisions about allocating resources to satisfy their needs and desires.

Psychoanalytic Theory

A theory of human psychology that posits unconscious motives and childhood experiences are central to personality development and behavior.