According to Robin Leidner in Fast Food, Fast Talk, What

question 83

Multiple Choice

According to Robin Leidner in Fast Food, Fast Talk, what have fast food restaurants done in order to rationalize the process of providing food to customers?

• A) asked employees to always use customers' first names
• B) tailored each work station to an employee's unique personal qualities
• C) focused on giving each customer a unique eating experience
• D) developed standardized scripts for employees to use when dealing with customers
• E) asked employees to customize their attire

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Definitions:

Australian Dollars

The currency of Australia, represented by the symbol AUD and used throughout the country.

Tax

Tax is a compulsory financial charge or some other type of levy imposed upon a taxpayer by a governmental organization to fund government spending and various public expenditures.

Brazilian Real

The official currency of Brazil, abbreviated as BRL, and symbolized by "R$".

U.S. Dollar

A rephrased definition: The currency unit of the United States of America, widely used in global financial transactions and as a reserve currency.