Don Realizes That He Often Loses His Temper with His

question 27

Multiple Choice

Don realizes that he often loses his temper with his son, making his son nervous around him. When Don realizes he should speak to his son more calmly, he is exhibiting which skill of competent communicators?

• A) Avoiding defensiveness
• B) Reframing
• C) Self-monitoring
• D) Analyzing the speech audience

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Definitions:

Diversity

The inclusion of individuals representing more than one national origin, color, religion, socioeconomic stratum, sexual orientation, etc.

Benefit

An advantage or profit gained from something or an action that promotes well-being.

Common Goal

A shared objective or aim that is pursued by a group or team.

Common Identity

a form of social identity that is shared by members of a group, which influences their behavior and how they relate to one another.