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Using the transactional model, describe a recent telephone conversation you had. Briefly define each element of the communication process and then provide an example from that conversation to illustrate each element. To start, who was the sender, and who was the receiver?
Human Nature
The inherent characteristics, including ways of thinking, feeling, and acting, that all humans are believed to share.
Group Standard
A set of norms or expected behaviors shared by a group of individuals.
Cognitive Dissonance Theory
A theory suggesting that individuals experience psychological discomfort (dissonance) when holding two or more contradictory beliefs, ideas, or values.
Role-Playing Theory
The concept that individuals learn and understand roles by acting them out, which can influence their behavior and perceptions in various social contexts.
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