As Relationships Develop and Move Beyond the Early Stage, How

question 24

Multiple Choice

As relationships develop and move beyond the early stage, how do listening patterns change?

• A) Listening reduces uncertainties.
• B) Quality listening increases.
• C) Quality listening declines.
• D) Listening patterns generally stay the same as relationships develop.

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Definitions:

Expense Ratio

A measure of what it costs an investment company to operate a mutual fund, expressed as a percentage of the fund's average assets per annum.

Total Expense Ratio

It quantifies the total cost of fund management and operating expenses, expressed as a percentage of the fund’s total assets.

Gross Return

The total return on an investment before any deductions are made for costs or expenses.

Managed Investment Companies

Firms that invest pooled funds from clients, taking on the responsibility of investment decisions and management for those funds.