How Is Service Work Different from Manufacturing Work

question 72

Multiple Choice

How is service work different from manufacturing work?

• A) Ever since the Information Revolution, service jobs have become much less common than manufacturing jobs.
• B) Service workers are much less likely than manufacturing workers to be scrutinized by a supervisor.
• C) In service work, unlike manufacturing work, it is common for workers' expectations to conflict with those of customers.
• D) There is no difference between service work and manufacturing work.
• E) Service work is much better paid than manufacturing work.

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Definitions:

Public Self-consciousness

is a personality trait that makes individuals more aware of how they are perceived by others, leading them to modify their behavior in social situations.

Cosmetics

products applied to the body to improve or change the appearance.

Clothing

Fabric or material worn on the body to protect, adorn, or communicate social, cultural, or personal identity.

Older

Pertaining to someone or something with a greater age; typically implies more advanced years in the context of people or the longevity of objects.