How Is Service Work Different from Manufacturing Work

question 72

Multiple Choice

How is service work different from manufacturing work?

• A) Ever since the Information Revolution, service jobs have become much less common than manufacturing jobs.
• B) Service workers are much less likely than manufacturing workers to be scrutinized by a supervisor.
• C) In service work, unlike manufacturing work, it is common for workers' expectations to conflict with those of customers.
• D) There is no difference between service work and manufacturing work.
• E) Service work is much better paid than manufacturing work.

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