How Is Service Work Different from Manufacturing Work

question 72

Multiple Choice

How is service work different from manufacturing work?

• A) Ever since the Information Revolution, service jobs have become much less common than manufacturing jobs.
• B) Service workers are much less likely than manufacturing workers to be scrutinized by a supervisor.
• C) In service work, unlike manufacturing work, it is common for workers' expectations to conflict with those of customers.
• D) There is no difference between service work and manufacturing work.
• E) Service work is much better paid than manufacturing work.

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Definitions:

Desire to Change

A motivational state that drives individuals to alter aspects of their life or behavior in pursuit of personal improvement or satisfaction.

Self-Reported Desire

An individual's personal articulation or expression of their wants, needs, or ambitions, often used in psychological assessments.

Theoretical Model for Personality Change

A conceptual framework that describes the mechanisms and conditions under which an individual's personality may change over time.

Relevant Environmental Factors

Elements in one's environment that can influence their development, health, and well-being.