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It Is Normal for Business Processes to Be Designed to Serve

question 8

True/False

It is normal for business processes to be designed to serve the needs of the people that created them, rather than the people they serve.


Definitions:

Overtime Cost

The additional expense incurred by employers for work performed by employees beyond their normal working hours, often at a higher pay rate.

Holding Costs

The expenses associated with storing unsold goods or materials, including warehousing, security, and insurance costs.

Aggregate Plan

A production planning strategy that determines the necessary resource capacity to meet expected demand over an intermediate time frame, typically ranging from a few months to a year.

Back Orders

Orders for goods or services that cannot be filled at the current time due to lack of supply.

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